QuickDoc Medical Limited Terms & Conditions
TERMS AND CONDITIONS
These terms and conditions (the “Terms and Conditions”) govern the use of www.quickdoc.ca (the
“Site”). This Site is owned and operated by QuickDoc Medical Ltd. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and
agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of QuickDoc Medical Ltd and the
Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files
and anything that contributes to the composition of our Site.
Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18
years old. We do not assume any legal responsibility for false statements about age.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not
to:
– Harass or mistreat other users of our Site;
– Violate the rights of other users of our Site;
– Violate the intellectual property rights of the Site owners or any third party to the Site;
– Hack into the account of another user of the Site;
– Act in any way that could be considered fraudulent;
– Post any material that may be deemed inappropriate or offensive;
– Aged under 18; or
– Misrepresentation of medical conditions.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions,
we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to
take any legal steps necessary to prevent you from accessing our Site.
User Contributions
Users may post the following information on our Site:
– Reactions and comments relating to blog content..
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.
Accounts
When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account,
including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and
truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you
violate these Terms and Conditions.
Sale of Services
These Terms and Conditions govern the sale of services available on our Site.
The following services are available on our Site:
– Online Telehealth Platform for specific prelisted conditions; and
– Repeat Prescription Requests.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the services that are displayed on our Site at the time you
access it. All information, descriptions, or images that we provide about our services are as accurate as
possible. However, we are not legally bound by such information, descriptions, or images as we cannot
guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your
own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel
your order and have already processed your payment, we will give you a refund equal to the amount
you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt
of any refund.
Payments
We accept the following payment methods on our Site through the SquareUp payment processing platform:
– Credit Card; and
– Debit.
When you provide us with your payment information, you authorize our use of and access to the
payment instrument you have chosen to use. By providing us with your payment information, you
authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Refunds
Refunds for Services
We provide refunds for services sold on our Site as follows:
– If the prescription request cannot be approved by one of our prescribers, then the prescription
charge will be automatically refunded to the client via original payment method. Please allow up
to seven working days for this to be processed.
Consumer Protection Law
Where the Business Practice and Consumer Protection Act, or any other consumer protection
legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not
limit your legal rights and remedies under that legislation. These Terms and Conditions will be read
subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and
Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
QuickDoc Medical Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will
not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from
your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless QuickDoc
Medical Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions,
claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site
or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of British Columbia.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent
or invalid under applicable laws, those provisions will be deemed void and will be removed from these
Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with
the law and to reflect any changes to the way we operate our Site and the way we expect users to
behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
(778) 400-5484
301 – 3450 UPTOWN BLVD, Victoria, BC, V8Z 0B9
Effective Date: 24th day of March, 2025